Spotlight on digital transformation for Industry 4.0
COVID-19 has taught us that having a technology-based plan goes a long way in preparing for the unexpected. During lockdown, many businesses and organisations were forced to adapt to a new style of working and communicating, with hardly any warning.
Nearly overnight, governments worldwide issued new rules to restricting large gatherings, in-person commercial activities, and encouraging people to work from home if possible. Because of this, companies and employees began looking for methods to continue their activities remotely,
Today, technology is not only enhancing people’s lives, but it’s also making work easier and more accessible for everyone. ‘Digital transformation’ is no longer simply an option for businesses; it’s necessary to survive and prosper as technology advances and ushers in a new decade of the ‘Internet of Things’ (IoT).
What is digital transformation?
Digital transformation is the process of leveraging digital technology to build new – or modify existing – company processes, culture, and customer experiences to meet changing business and market requirements.
However, digital transformation entails more than simply digitising an existing working process; it’s also about transforming that process into something more practical and manageable.
In a nutshell, digital transformation implies a new way of thinking. It boils down to innovative ideas, reshaping systems, processes, and corporate culture. Most importantly, digital transformation values the significance of the interaction between organisations, employees, and their customers.
Why is digital transformation necessary?
Advanced digital equipment and workflow facilitate mobility and remote communication, which decentralises manufacturing and makes it possible for employees to connect from anywhere across the globe. Team leaders and all members can now request, deliver and track tasks without the need of being in the same physical place.
In addition, digital transformation helps companies combine external and internal information and resources into a set of business suits. Not only does it centralise all business materials in one place, but it also makes them available to all team members. As a result, employees that have access to the necessary information can work more efficiently and feel less stressed.
Nevertheless, customers who experienced numerous lockdowns are more inclined to request contactless services. Thus, automation and online services now hold tremendous potential for businesses, assisting in managing anything from inventories to email subscriber lists. The fewer procedures workers must handle, the easier it is for companies to provide products, good services, and safe customer experiences.
The challenges of digital transformation
One of the most significant challenges in implementing a new digital transformation strategy is associated with organisational culture. Most of the time, it’s easy to assume that digital transformation will occur as soon as the company’s tools and technology are upgraded.
However, digital transformation entails far more than merely utilising cutting-edge technology and equipment. It’s also about the company’s and its workers’ capacity to adapt to these changes. Even if a company has a solid digital transformation plan, managing organisational-wide change might be one of the most prominent issues.
Failing to communicate the importance of digital transformation and choosing the appropriate strategy to implement it might lead to resistance amongst the employees to change. As a result, employees may be resistant to change unless they understand how it will affect their work-life.
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Overall, digital transformation is more than just a technological endeavour. Note that investing in emerging digital technologies does not guarantee a successful digital transformation.
For many organisations, knowing their people are more essential than implementing technology. At the end of the day, people, procedures, and technology must go hand-in-hand in order to build the foundation of any transformation.