UNIT

HLTOUT010Communicate in complex situations to support health care

Release 2Current

Modification History

Release

Comments

Release 2

Release 2. HLTOUT010 Communicate in complex situations to support health care supersedes and is equivalent to Release 1. HLTOUT010 Communicate in complex situations to support health care.

Minor changes. Mapping Info Table Notes added for superseded unit HLTAMB012 Communicate in complex situations to support health care.

Release 1

Release 1. HLTOUT010 Communicate in complex situations to support health care supersedes and is not equivalent to HLTAMB012 Communicate in complex situations to support health care.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705

Application

This unit of competency describes the skills and knowledge required to effectively communicate with patients, colleagues, health providers and ambulance service callers in complex situations using verbal and non-verbal interactions. It requires workers to address these significant challenges in the context of providing a health care service.

This unit applies to pre-hospital and out-of-hospital health care workers in a range of settings.

The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian Standards and industry codes of practice.

Unit Mapping Information

Release

Comments

Release 2

Release 2. HLTOUT010 Communicate in complex situations to support health care supersedes and is equivalent to Release 1. HLTOUT010 Communicate in complex situations to support health care.

Minor changes. Mapping Info Table Notes added for superseded unit HLTAMB012 Communicate in complex situations to support health care.

Release 1

Release 1. HLTOUT010 Communicate in complex situations to support health care supersedes and is not equivalent to HLTAMB012 Communicate in complex situations to support health care.

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