UNIT
Release 1 | This Unit first released with |
This unit describes the performance outcomes, skills and knowledge required to develop macros and templates for clients using industry-recognised software applications.
This unit applies to persons working in an office environment in which documents play a major role in communication and business activity.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Not applicable.
This unit contains employability skills.
Evidence of the ability to: develop a variety of macros and templates using at least two industry-recognised application packages. | |
Assessment must ensure access to: documents detailing organisational style guide and policies personal computer where software installation may be performed internet connection networked computers server and workstation hardware and software style guides and design brief technical documentation and installation manuals use of software currently used in industry appropriate learning and assessment support when required modified equipment for people with special needs. | |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: verbal or written questioning to assess candidate’s knowledge of procedures for creating macros and using default templates direct observation of candidate demonstrating macro and template use review of the candidate’s documentation evaluation of candidate’s help-desk support provided to the client. | |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
employee external organisation individual internal department. | |
content of emails downloading information and accessing particular websites opening mail with attachments personal use of email and internet access virus risk. | |
audit trails International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards naming standards project management templates report writing protocols version control. | |
commercial software applications communication packages database graphic organisation-specific software presentation functionalities spreadsheet word-processing. |
General ICT
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