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Release 1 |
This version first released with BSB Business Services Training Package Version 7.0. |
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.
The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Social Competence – Verbal Communication
Supersedes and is equivalent to BSBLDR513 Communicate with influence.
Supersedes but is not equivalent to:
BSBCMM402 Implement effective communication strategies
BSBGOV404 Communicate with community stakeholders.
Companion Volume Implementation Guide is found on VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10
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