TDMME1107A - CONTRIBUTE TO EFFECTIVE COMMUNICATIONS AND TEAMWORK ON A COASTAL VESSELTDMME1107ACONTRIBUTE TO EFFECTIVE COMMUNICATIONS AND TEAMWORK ON A COASTAL VESSEL

UNIT DESCRIPTOR:

This unit involves the skills and knowledge required to contribute to effective communications and a teamwork on board a coastal vessel, including communicating effectively with others, performing allocated duties and observing expected standards of work and behaviour on board a vessel.

Application of the unit

The unit relates has application for General Purpose Hand, Coxswain, Master 5 and Master 4 and Marine Engine Drivers Grades 3, 2 and 1, i.e. Certificate I in Transport&Distribution (Maritime Operations), Certificate II in Transport&Distribution (Coastal Maritime Operations - Coxswain), Certificate III in Transport&Distribution (Coastal Maritime Operations - Master 5), Certificate IV in Transport&Distribution (Coastal Maritime Operations - Master 4), Certificate II in Transport&Distribution (Marine Engine Driving - Grade 3), Certificate III in Transport&Distribution (Marine Engine Driving - Grade 2), and Certificate IV in Transport&Distribution (Marine Engine Driving - Grade 1).

Licensing/legislative requirements

Relevant maritime regulations applicable to the type of vessel concerned

Elements describe the essential outcomes of a unit of competency.

Performance Criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the Evidence Guide.

TDMME1107A CONTRIBUTE TO EFFECTIVE COMMUNICATIONS AND TEAMWORK ON BOARD A COASTAL VESSEL

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

1

Critical aspects of evidence required to demonstrate competency in this unit

Assessment must confirm appropriate knowledge and skills to:

a

Communicate effectively with others as part of work activities

Read and interpret signs and instructions relevant to duties and responsibilities

c

Carry out assigned duties to established standards

d

Maintain required standards of behaviour on a vessel

e

Contribute to the resolution of shipboard conflicts

f

Identify typical communication and teamwork problems and take appropriate action

2

Evidence required for demonstration of consistent performance

a

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Consistently applies underpinning knowledge and skills when:

1

communicating on board a vessel

2

carrying out assigned duties to established standards

3

maintaining required standards of behaviour on a vessel

4

contributing to the resolution of shipboard conflicts

5

identifying typical communication and teamwork problems and taking appropriate action

c

Shows evidence of application of relevant workplace procedures, including:

1

job procedures and work instructions

2

relevant regulations policies and procedures

3

safety management system and procedures (where applicable)

d

Action is taken promptly to report and/or rectify communication and interpersonal problems in accordance with established procedures

e

Work is completed systematically with required attention to detail

f

Recognises and adapts appropriately to cultural differences in the workplace, including modes of behaviour and interactions between crew and others

TDMME1107A CONTRIBUTE TO EFFECTIVE COMMUNICATIONS AND TEAMWORK ON BOARD A COASTAL VESSEL

3 Context of assessment

a

Assessment of competency must comply with the assessment requirements of the relevant maritime regulations

Assessment of this unit must be undertaken within relevant marine authority approved and audited arrangements by a registered training organisation:

1

As a minimum, assessment of knowledge must be conducted through appropriate written/oral examinations, and

2

Appropriate practical assessment must occur:

i

at the registered training organisation; and/or

ii

on an appropriate working or training vessel

4 Specific resources required for assessment

Access is required to opportunities to:

a

participate in a range of role plays, case studies and/or other simulated practical and knowledge assessments that demonstrate the skills and knowledge to contribute to effective communications and teamwork on board a vessel; and/or

contribute to an effective communications and teamwork on board an operational commercial vessel

TDMME1107A CONTRIBUTE TO EFFECTIVE COMMUNICATIONS AND TEAMWORK ON BOARD A COASTAL VESSEL

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

VARIABLE

SCOPE

1. GENERAL CONTEXT

a.

Work must be carried out:

1

in compliance with the relevant maritime regulations

.

Work is performed:

1

as a member of a crew within defined work standards and procedures, with some responsibility for self and others in achieving the prescribed outcomes

c.

Work involves:

1

the application of established standards to work on board a vessel. Contribution to effective communication and teamwork with others on board a coastal vessel is involved

2. WORKSITE ENVIRONMENT

a

Vessel may include:

1

any coastal commercial vessel

Work responsibilities may include:

1

compliance with performance standards for work activities

2

effective and timely completion of assigned duties

3

compliance with conditions of employment

4

monitoring of own work performance

5

participation in assigned training, shipboard drills and assessment

6

contribution to the resolution of shipboard conflicts

7

implementation of anti-discrimination and harassment policies

8

avoidance of drug and alcohol abuse

Communications may include

1

written, verbal and non-verbal communications with crew and others in the course of normal duties, including communication with persons with limited ability to communicate in English

TDMME1107A CONTRIBUTE TO EFFECTIVE COMMUNICATIONS AND TEAMWORK ON BOARD A COASTAL VESSEL

VARIABLE

SCOPE

c

Communication problems may include:

1

misunderstanding

2

limited ability of others to communicate in English

3

noisy environments or communications situations

4

illegible writing or print

5

use of non-standard terms

6

incorrect assumption that message has been received and/or correctly understood

d

Documentation and recordsmay include:

1

work instructions

2

relevant company procedures and policies

3

safety management system (where applicable)

4

work and safety signs and symbols

5

training materials available on a vessel

6

equal employment policies and regulations

7

instructions of relevant maritime authorities

e

Applicable legislation, regulations and codes may include:

1

relevant sections of State or Territory maritime regulations

2

relevant sections of AMSA Marine Orders

3

IMO STCW 95 Convention and Code

4

relevant international, Commonwealth, State and Territory OH&S legislation

5

ISM Code (where applicable)

6

Australian equal employment legislation and related policies

7

relevant International Labour Conventions and measures